Contact information
Shoe Addiction
We’re here to help!
If you have any questions about your order, shipping, returns, exchanges, or store credit, please contact us using the information below.
Customer Support
Email: Shoeaddictioninfo@gmail.com
Business Name: Shoe Addiction
or Contact us in our chat box.
Response Time
We respond to all inquiries within 24–48 business hours.
Please include your order number in your message for faster assistance.
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (Mountain Time)
Order Issues
For issues related to:
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Shipping
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Returns or exchanges
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Store credit
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Damaged or incorrect items
Please contact us within the timeframes listed in our policies so we can assist you properly.
Customer Responsibility
Shoe Addiction is not responsible for delays caused by incomplete or incorrect contact information provided by the customer.