Contact information


Shoe Addiction

We’re here to help!

If you have any questions about your order, shipping, returns, exchanges, or store credit, please contact us using the information below.


Customer Support

Email: Shoeaddictioninfo@gmail.com
Business Name: Shoe Addiction

or Contact us in our chat box.


Response Time

We respond to all inquiries within 24–48 business hours.

Please include your order number in your message for faster assistance.


Business Hours

Monday – Friday
9:00 AM – 5:00 PM (Mountain Time)


Order Issues

For issues related to:

  • Shipping

  • Returns or exchanges

  • Store credit

  • Damaged or incorrect items

Please contact us within the timeframes listed in our policies so we can assist you properly.


Customer Responsibility

Shoe Addiction is not responsible for delays caused by incomplete or incorrect contact information provided by the customer.